We Stand Behind
Every Installation.
Our 3-year workmanship warranty isn't fine print designed to protect us. It's a commitment designed to protect you. If our work fails, we fix it. Period.
Covers defects in our labor that materially affect how your system performs under normal residential use. From the date of substantial completion, if something we installed isn't working because of how we installed it, we come back and make it right.
What's Covered
Gutter seam or joint failures due to installation
Soffit or fascia panels detaching from improper fastening
Gutter pitch errors causing improper drainage
Hanger failures from incorrect installation
Downspout connection failures
Any defect in our labor that affects system performance
What's Not Covered
Normal wear and tear over time
Hurricane, tornado, or severe storm damage
Damage caused by third parties (roofers, painters, etc.)
Alterations made by anyone other than JR One
Failure to maintain the system (e.g., never cleaning gutters)
Cosmetic changes (oxidation, color fading from UV)
Manufacturer Warranties
In addition to our workmanship warranty, the materials we install carry their own manufacturer warranties. We provide all relevant documentation at project completion.
Aluminum Coil
Manufacturer paint finish warranties vary by brand and color. Typically 20-40 years on finish.
Copper
Copper carries no traditional warranty because it doesn't fail. The material itself outlasts any warranty period.
Vinyl Soffit/Siding
Manufacturer warranties vary by brand. Typically limited lifetime warranties covering defects in material.
Gutter Guards
Guard manufacturer warranties vary by product type. Documentation provided at installation.
Your Warranty Documents
Save these to your records. Both available in English and Spanish.
Consumer Warranty
For residential installations. Covers our 3-year workmanship warranty plus the 20-year manufacturer paint warranty on painted aluminum products. Includes coverage details, conditions, and how to file a claim.
Commercial Warranty
For commercial projects. Same 3-year workmanship + 20-year paint coverage, written for commercial clients with direct line access to ownership for any warranty claim.
Warranty Questions
Questions About Your Warranty?
Call us. We don't make warranty claims difficult.